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Learn how to deposit via bKash, Nagad, Rocket, and bank transfer, and find out what the minimum deposit amount is.
Find out how quickly you can receive your winnings, which withdrawal methods are available, and what the daily limits are.
Learn how to make the most of welcome bonuses, cashback, reload offers, and free spins.
Learn how to change your password, enable Two-Factor Authentication, and complete account verification.
Learn how to read odds, what handicap betting means, and how in-play betting works — all explained in plain language.
Having trouble downloading the Bajie99 app? Find installation steps, notification settings, and update instructions here.
Depositing at Bajie99 is simple. All of Bangladesh's most popular mobile payment options — bKash, Nagad, and Rocket — are fully supported, along with bank transfer. The minimum deposit is just ৳500, with no hidden charges.
Log in to Bajie99 and click on your balance icon in the top right corner. From there, select the "Deposit" option.
Choose bKash, Nagad, Rocket, or bank — whichever works best for you. Each option will display the relevant account number or details you need.
Enter the amount you'd like to deposit, then open your mobile banking app and send the payment to the designated number.
After making your payment, enter the transaction ID into the Bajie99 form and click "Confirm". Your balance is typically updated within 5–15 minutes.
Tip: Get up to 150% welcome bonus on your first deposit. If you have a promotion code, make sure to apply it before depositing.
Bajie99 keeps the withdrawal process as straightforward as possible. While many platforms make you wait days to receive your money, most withdrawal requests on Bajie99 are processed within 30 minutes.
Before you can make a withdrawal, your account must first be verified (KYC). It takes a little time, but once it's done, you won't need to do it again. For KYC, you'll need to upload a photo of your National ID card or birth registration certificate.
| VIP Level | Daily Withdrawal Limit | Processing Time |
|---|---|---|
| Bronze | ৳20,000 | 15–30 minutes |
| Silver | ৳50,000 | 10–20 minutes |
| Gold | ৳1,00,000 | 5–15 minutes |
| Platinum / Diamond | Unlimited | Within 5 minutes |
Please note: The minimum withdrawal amount is ৳300. No processing fees are charged. Withdrawal requests made between midnight and 5:00 AM may be processed in the morning.
Whether you're new to online gaming or a seasoned player, the Bajie99 Help Center has something for everyone. We've designed it so that any user can find the information they need without any technical know-how — everything is explained in plain, straightforward language.
Odds on Bajie99 are displayed in decimal format. For example, if a team's odds are 2.50 and you place a ৳100 bet, a win pays out ৳250 (including your stake) — a net profit of ৳150. Higher odds mean a lower chance of winning but a bigger payout; lower odds mean a higher chance of winning but a smaller return.
In-play betting lets you place bets while a match is in progress. Odds shift in real time — after each over, on a wicket, or following a boundary. Knowing how to take advantage of these changes can lead to strong returns. Bajie99's Betting Tips page has detailed strategies on this.
Bonus funds cannot be withdrawn directly. You must first complete a wagering requirement — a set amount of bets that need to be placed. The welcome bonus at Bajie99 generally carries a 20x wagering requirement. This means if you receive a ৳5,000 bonus, you'll need to place a total of ৳1,00,000 in bets before the bonus becomes withdrawable as cash. Once the requirement is met, the balance is automatically converted to real money.
KYC, or Know Your Customer, is an internationally recognized security process. Before making your first large withdrawal at Bajie99, you'll need to verify your identity. This requires uploading a scan of your National ID or passport along with a selfie. The process is typically completed within 1–4 hours. Once verified, you won't need to do it again.
KYC isn't just for your protection — it also helps Bajie99 ensure that no one is misusing your account. If you ever suspect unauthorized access to your account, immediately contact our support team and let us know.
When you enter Bajie99's Live Casino section, you'll find multiple tables running at the same time. Each table has a live dealer and everything is streamed in HD video. To join a table, simply click on it. Select your chips from your balance and place your bets within the allotted time.
Baccarat, Roulette, Blackjack, and Teen Patti are the most popular live table games at Bajie99. Video quality holds up well on mobile, though a stable internet connection makes the experience even smoother. Wi-Fi or a 4G connection is recommended.
Bajie99 is committed to responsible gaming. We want you to play for fun, not under financial pressure. Set a daily or weekly betting limit for yourself and stick to it. If you're on a losing streak, take a break. For more details, visit our Responsible Gaming View the page.
Our fastest support channel — average response time of 2 minutes. Chat with us in Bangla.
For complex issues, send us an email. You can typically expect a reply within 3–6 hours.
Support@bajie99.click
Bajie99's support team is available 24 hours a day, 7 days a week. You can communicate in Bangla and receive clear, straightforward answers to every question. In addition to live chat, you can also reach us by email.
Many users can resolve minor issues on their own without contacting support. Reading through the guides and FAQ sections on this page carefully will answer most questions. That said, for anything more complex, our team is always ready to help.
Bajie99 believes that good support isn't just about fixing technical issues — it's about building a relationship of trust with our users. That's why we take every complaint and question seriously.
Common issues users run into — and quick fixes for each
First, confirm that you sent the payment to the correct account number and that you entered the transaction ID accurately in the form. If your balance hasn't updated after 15 minutes, contact live chat with your transaction ID.
Seeing "Pending" after submitting a withdrawal request is normal. It's usually approved within 30 minutes. If it remains pending for more than 1 hour, check that your KYC verification is complete and contact support.
Check that Caps Lock is off. If you've forgotten your password, use the "Forgot Password" option. Entering the wrong password multiple times may temporarily lock your account — if that happens, please contact support.
Claiming a bonus requires meeting specific terms and conditions. If you have a promo code, it must be used before making a deposit. Codes cannot be applied after a deposit has been made. For more details, Promotions Page here.
Most Frequently Asked Questions About the Help Center
